Homeowners' Associations

HOA - Sandy Cook

keith.francese@westernalliancebank.com — Mon, 30 Jan 2023 16:31:42 +0000

HOA - Sandy Cook keith.francese… Mon, 01/30/2023 - 08:31

Sandy

Cook

Business group

HOA Operations

Western Alliance Bank

Homeowners' Associations

(480) 384-3875

scook@westernalliancebank.com

Senior Director

Banker Additional Content

Building on a professional background that includes commercial, asset-based and consumer lending, as well as consumer and commercial deposit services, Ms. Cook brings a wealth of banking expertise to her current role as Senior Operations Director.

Prior to joining the Alliance Association Banking team at Western Alliance Bank, she worked at Mutual of Omaha, where she was instrumental in creating a compliant and efficient HOA Operations department, growing from $1 billion to over $5 billion in deposits during her tenure.

Ms. Cook has dedicated her career to successfully leading and managing customer-facing teams in the banking industry.

About Us

Western Alliance Bank

With more than $85 billion in assets, Western Alliance Bancorporation is one of the country’s top-performing bank holding companies. Its primary subsidiary, Western Alliance Bank, Member FDIC, offers a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by industry experts who put customers first. Major accolades include being ranked as a top U.S. bank in 2024 by American Banker and Bank Director and receiving #1 rankings on Extel’s (formerly Institutional Investor’s) All-America Executive Team Midcap Banks 2024 for Best CEO, Best CFO and Best Company Board of Directors. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that continue to be part of the company’s heritage.

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Sandy Cook is a Senior Operations Director at Western Alliance Bank.

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Sandy Cook

HOA - Technology

tcelik@westernalliancebank.com — Wed, 05 Jan 2022 17:58:59 +0000

HOA - Technology tcelik@western… Wed, 01/05/2022 - 09:58

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HOA Banking Technology

Western Alliance Bank

HOA Banking Technology

Advanced Technology Solutions for HOAs & Management Companies

Streamlined Processes

Our ConnectLive¹ API, as well as our ePay Portal for homeowners and Connect Portal for community management companies, are technologies designed to save time, reduce costs and streamline your operational processes - so you can focus on your business, your clients and the homeowners they serve.

ConnectLive¹

Western Alliance Bank’s ConnectLive API is a strong, customizable tool for managing the finances of your associations in one secure, convenient location. The API interfaces with leading accounting software programs in the industry, such as AppFolio, Buildium, C3, Caliber by Frontsteps, CINC, Enumerate, eUnify, Smartwebs, SPI, Vantaca and VMS – allowing you to see key financial information all within your accounting software platform.

ConnectLive

Connect Portal

Our Connect Portal provides management companies a more secure, user-friendly gateway to effectively and efficiently access, analyze and update online payment information for homeowners. It also eliminates the need to manually manage ACH payment files. Plus, quickly access other banking platforms with ease through single sign-on (SSO) services.

Connect Portal

ePay Portal for Homeowners

Our reliable and easy-to-use tool provides homeowners with convenient, self-service access to manage their assessment payments online.

ePay Portal for Homeowners

1. The ability to integrate with ConnectLive may depend on the accounting software used. Services and integration tools may differ by software.

Homeowners' Associations

Our Homeowner Payment and Management Portals, as well as our integrated financial management platform, ConnectLive1, are designed to save time, reduce costs and streamline your operational processes.

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WAB - HOAMCO

sindhu — Fri, 03 Sep 2021 01:03:23 +0000

WAB - HOAMCO sindhu Thu, 09/02/2021 - 18:03

HOAMCO

Homeowners' Associations

As one of the leading HOA management companies in the Southwest, HOAMCO serves more than 70,000 homeowners who live everywhere from golf and equestrian-focused developments to active adult communities.

Western Alliance Bank

Our banker anticipates needs and provides solutions before we even think to reach out.

Justin Scott , CEO and Founder HOAMCO

For HOAMCO, streamlining processes is crucial. As one of the leading HOA management companies in the Southwest, HOAMCO serves more than 70,000 homeowners who live everywhere from golf and equestrian-focused developments to active adult communities. Keeping paperwork, accounts and information flawlessly organized is key as HOAMCO continues to grow.

Justin Scott, HOAMCO CEO and Founder, relies on tools and technology as key levers to maximize growth and efficiency for his HOA management business. The company’s accounting software, Caliber, came at the recommendation of his bankers at Western Alliance Bank.

“So many banks want to offer services to companies like ours, but the Alliance Association Banking group at Western Alliance Bank truly specializes in our field. They understand the specialized accounting and support we need to support our client relationships,” says Scott.

“For HOAMCO, Western Alliance Bank handles hundreds of accounts – reserve accounts, operating accounts – and the paperwork for 70,000 homeowners,” says Scott. “It’s just seamless. We rely on the bank and trust them implicitly.”

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HOAMCO

HOA - Homeowners Associations - Home

sanjeev.kumar — Mon, 30 Aug 2021 04:36:29 +0000

HOA - Homeowners Associations - Home sanjeev.kumar Sun, 08/29/2021 - 21:36

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Association Banking

Western Alliance Bank

Banking Made for HOA Management

Association Banking

The Alliance Association Banking group at Western Alliance is your dedicated financial partner for community management companies and homeowners associations (HOAs), community associations and timeshare resort associations.

Find An Expert

Our Approach to Community Association Banking

As HOA industry experts, we provide unparalleled financial solutions and white-glove service built on deep industry knowledge.

Tailored Banking for Community Associations

We offer a specialized suite of products and services for community management companies, community associations, HOAs and timeshare resorts. Our experienced relationship managers provide the deep industry knowledge and resources you need to succeed.

Deposit Accounts

Maximize the potential of your deposits and reserves. Choose from our full spectrum of deposit accounts. From interest-bearing checking to CDARS with additional FDIC coverage, we have what your community needs.

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Loans & Lines of Credit

HOAs are unique. Work with HOA lending experts who understand and tailor lending and credit solutions to meet the needs of your community association.

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Technology Solutions for Management

Discover innovative technologies designed to create efficiencies, reduce costs and streamline operational processes.

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Lockbox

Explore how this effective tool can help speed up the collection of community association assessments.

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Fraud Protection

Take action against fraud and keep your community's money, information and organization safe by implementing fraud protection tools like Positive Pay.

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Protect Your Accounts with Positive Pay

Our automated Positive Pay solution provides a simple yet powerful layer of protection. And, when paired with ConnectLive, our innovative API which integrates seamlessly with leading HOA accounting software programs, Positive Pay automatically compares checks presented for payment against the list you've issued, stopping fraudulent activity and protecting your community's funds.

Explore Positive Pay

Simplified Lending for Your Community Association

Get a clear understanding of the HOA lending process from start to finish. Our lending experts answer your most common questions and provide the insights you need to fund your next community project with confidence.

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HOA Lending

How Do HOA Loans Work?

If you’re a board member or community manager of a homeowners association and are considering a loan, it’s important to understand how HOA financing works before you apply. To help get you started, we've answered some of the most frequently asked questions that provide a high-level overview of the lending process.

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Trusted by HOA Industry Leaders

Westwind Management

Western Alliance Bank’s focus on strong customer relationships and financial technology solutions helped Westwind Management Group improve the way they provide services to the communities they manage, leading to significant growth over the last six years. “Over six and a half years, what is consistent is how each Alliance banker is relationship-focused and provides exceptional service.” Brian TerHark, CEO, Westwind Management Group.

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HOA Accounting Services

Since 2019, the Alliance Association Banking group has supported HOA Accounting Services with tailored banking solutions and integrated technology – helping them streamline operations and grow their business. Tawny Bartel, CEO & Owner, shared that our technology “allows us to be more efficient, to close the month quicker and be able to serve more clients with fewer employees. Without the software integrations Western Alliance offers, we would need to hire five or more additional employees to handle the workload.”

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IMC Resort Services

Technology is essential, even in a natural paradise like Hilton Head in South Carolina’s famed Lowcountry. For IMC Resort Services, one key to ensuring the experience for their clients is nearly as perfect as the scenery is the seamless software integrations with Western Alliance Bank. “We wouldn’t be where we are without our bank,” says Ron Fenstermaker, CEO, IMC Resort Services. “They bring us advanced systems that give us internal efficiencies, so we can focus on taking care of our properties and our customers.”

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Innovative Management

“Even before our first account was officially opened, the Alliance Association Banking team made the experience and transition convenient and seamless. We, at Innovative Management, have never received such attention from a bank. Their service over the years has been beyond compare, allowing us to provide a higher level of service to our customers while reducing labor, resulting in increased profitability. In addition to their unparalleled service, they have introduced us to other business partners, such as Strongroom, resulting in improved transparency, increased controls and reduced data entry. In short, working with the Alliance Association Banking team has been the best business decision I have ever made!” – Theron Hopkins, CEO, Innovative Management

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Industry Insights & Analysis

Discover our latest insights on financial strategies and industry trends. Stay informed with articles that empower your business decisions and enhance your financial acumen.

What to Expect When Your Community Association Borrows: Key Steps and Terms

Recovering 50 Stolen Checks: A Costly Lesson for a Management Company — and What to Know

Significant Fraud Losses Increasing: Protect Your Management Company and Associations

How Community Associations Can Manage Loan Repayments for Major Projects

Level Up Your Community Association’s Savings With Strategic CD Laddering

Preparing to Borrow for Major Projects: What Association Management Companies Should Know

Smart Borrowing: HOA Loans Can Help Community Associations Tackle Large Expenses

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Let’s Connect You to the Right Industry Expert

Strong communities need trusted guidance to thrive. Our team of industry experts specializes in supporting HOAs and community associations with the insight and experience required to meet today’s challenges and prepare for tomorrow.

Find An Expert

Homeowners' Associations

Western Alliance Bank specializes in HOA Banking Services and financing for homeowner. community, and timeshare associations.

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HOA - Wendy Hazelwood

sheikh.naeem — Thu, 26 Aug 2021 11:39:21 +0000

HOA - Wendy Hazelwood sheikh.naeem Thu, 08/26/2021 - 04:39

Wendy

Hazelwood

CMCA

Western Alliance Bank

Homeowners' Associations

whazelwood@westernalliancebank.com

Vice President

Banker Additional Content

Wendy Hazelwood is vice president of the Alliance Association Banking group at Western Alliance Bank, for clients located in North Texas, Oklahoma, Arkansas, Kansas, Missouri and Nebraska.

In addition to providing the innovative solutions and banking products that assist HOAs and management companies, Hazelwood is also focused on business development in the region, utilizing her industry knowledge to understand and anticipate the needs of current and future clients.

Ms. Hazelwood brings a considerable amount of industry experience to the Alliance Association Banking group, having worked with community associations for more than 20 years.

Her previous positions include Dallas Fort Worth regional HOA director at Centex Homes, client manager with Association Capital Bank, and business development manager, project, and property manager with BPMI Properties. Hazelwood was also a business development manager with FirstService Residential.

Ms. Hazelwood is active in the Dallas Fort Worth and Heartland Chapters of the Community Associations Institute (CAI). She currently serves on the Board of Directors for the CAI DFW Chapter. CAI’s DFW Chapter recognized Ms. Hazelwood as Volunteer of the Year in 2022.

Additionally, Ms. Hazelwood serves on the Board of Directors for her condominium association in Dallas, Texas.

About Us

Western Alliance Bank

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Wendy Hazelwood is vice president of the Alliance Association Banking group at Western Alliance Bank, for clients located in North Texas, Oklahoma, Arkansas, Kansas, Missouri and Nebraska.

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Wendy Hazelwood

HOA - Teresa Langebrake

sheikh.naeem — Thu, 26 Aug 2021 11:28:15 +0000

HOA - Teresa Langebrake sheikh.naeem Thu, 08/26/2021 - 04:28

Teresa

Langebrake

Western Alliance Bank

Homeowners' Associations

tlangebrake@westernalliancebank.com

Vice President

Banker Additional Content

Teresa Langebrake is vice president of the Alliance Association Banking group at Western Alliance Bank for clients in Indiana, Kentucky, Tennessee and Ohio.

Ms. Langebrake brings more than 20 years of residential property management and leadership experience to her position.

Her career began in multi-family leasing and management before transitioning to association portfolio management. These varied experiences helped Ms. Langebrake to fully anticipate the needs of clients when she joined the Alliance Association Banking group in 2014. She graduated from Sullivan University and is a member of the Community Associations Institute (CAI) and participates on various committees throughout the market she serves.

In her free time Ms. Langebrake enjoys being active outdoors and spending time on the water with her dragon boat team.

About Us

Western Alliance Bank

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Teresa Langebrake is vice president of the Alliance Association Banking group at Western Alliance Bank for clients in Indiana, Kentucky, Tennessee and Ohio.

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Teresa Langebrake

HOA - Stacy Dyer

sheikh.naeem — Thu, 26 Aug 2021 11:12:59 +0000

HOA - Stacy Dyer sheikh.naeem Thu, 08/26/2021 - 04:12

Stacy

Dyer

Western Alliance Bank

Homeowners' Associations

East Region

(843) 637-7181

sdyer@westernalliancebank.com

Senior Managing Director

Banker Additional Content

Stacy Dyer is senior managing director of the Alliance Association Banking group at Western Alliance Bank, serving clients in the East region. Since joining the bank in 2009, Dyer’s education, professional background and commitment to the industry have enabled her to provide clients with exceptional knowledge and experience.

Ms. Dyer’s previous experience includes positions as a land acquisitions project manager, and as assistant director of community associations, where she represented Centex Homes as board president or vice president for 33 homeowner associations. Before joining Western Alliance Bank, Dyer was regional manager of the Coastal Carolina division of Abbott Enterprises, responsible for business development and operational oversight.

Ms. Dyer holds both a Bachelor of Science and a Master of Science in Urban and Regional Planning from Eastern Michigan University. She resides in South Carolina.

About Us

Western Alliance Bank

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Stacy Dyer is senior managing director of the Alliance Association Banking group at Western Alliance Bank, serving clients in the East region.

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Stacy Dyer

HOA - Roula Sakellakos

sheikh.naeem — Thu, 26 Aug 2021 10:59:25 +0000

HOA - Roula Sakellakos sheikh.naeem Thu, 08/26/2021 - 03:59

Roula

Sakellakos

Western Alliance Bank

Homeowners' Associations

Southern California: Los Angeles, Ventura & Santa Barbara County

(323) 840-8233

rsakellakos@westernalliancebank.com

Vice President

Banker Additional Content

Roula Sakellakos is vice president of the Alliance Association Banking group at Western Alliance Bank with a focus on clients in Los Angeles, Ventura and Santa Barbara Counties.

For more than 20 years, Ms. Sakellakos worked with Fortune 500 companies leading sales and business development efforts that brought technology solutions to Xerox, Hewlett-Packard, Konica, Minolta, and Canon, among others.

In her position at Western Alliance Bank, Ms. Sakellakos offers customizable banking solutions and innovative technologies sought by homeowner associations and community management groups. Her expertise in connecting clients with technology products and services brings additional value and insight to her clients.

Ms. Sakellakos is a member of the Community Associations Institute (CAI) and the California Association of Community Managers (CACM).

Ms. Sakellakos spends time volunteering with the Food Harvest Bank, Junior Achievement, and the YMCA. She holds a Six Sigma Green Belt certification.

Ms. Sakellakos lives in the Los Angeles area.

About Us

Western Alliance Bank

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Roula Sakellakos is vice president of the Alliance Association Banking group at Western Alliance Bank with a focus on clients in Los Angeles, Ventura and Santa Barbara Counties.

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Roula Sakellakos

HOA - Lisa Elkan

sheikh.naeem — Thu, 26 Aug 2021 10:29:56 +0000

HOA - Lisa Elkan sheikh.naeem Thu, 08/26/2021 - 03:29

Lisa

Elkan

Western Alliance Bank

Homeowners' Associations

Florida (South)

(561) 212-2091

lelkan@westernalliancebank.com

Vice President

Banker Additional Content

Lisa Elkan is vice president of the Alliance Association Banking group at Western Alliance Bank, serving the South Florida region. With a diverse background in banking, Elkan brings valuable insight and industry experience to the group, supporting the deposit and lending needs of homeowner associations, condominium associations and cooperatives.

Ms. Elkan began her banking career while still in college, working as a teller during her summers as a student at Iowa State University. After earning a Bachelor of Business Administration in Finance, Ms. Elkan moved to South Florida, taking an auditor position with a commercial bank. Her work and interest in the bank’s investment and mortgages division would lead her to become a mortgage-backed securities trader for a capital markets firm, and later, branch manager of a national appraisal management company.

Before joining Western Alliance Bank in 2013, Elkan worked in branch financial sales management, focusing on deposit accounts and capital improvement loans for the community management industry.

Ms. Elkan lives in Boca Raton, Florida.

About Us

Western Alliance Bank

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Lisa Elkan’s career in banking has allowed her to better understand the unique needs of the community management industry to save them time and money. She believes education is important to the community managers and board members; therefore, she has faci

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Lisa Elkan

HOA - Katherine Young

sheikh.naeem — Thu, 26 Aug 2021 10:14:31 +0000

HOA - Katherine Young sheikh.naeem Thu, 08/26/2021 - 03:14

Katherine

Young

Business group

Sales Operations & Marketing

Western Alliance Bank

Homeowners' Associations

National

(510) 919-3996

kyoung@westernalliancebank.com

Managing Director

Banker Additional Content

Katherine Young serves as managing director of sales operations and marketing for the Alliance Association Banking group at Western Alliance Bank.

Her banking career spans more than 35 years specializing in the industry-specific needs of homeowner associations and community management companies.

Before joining Western Alliance Bank, Ms. Young managed the Association Bank Services division at First Bank for over 20 years, where she was part of a team that pioneered one of the first association banking programs in the country while also managing customer service, lockbox remittance processing, marketing, and sales. After Union Bank acquired First Bank’s HOA division, Young became director and western regional sales manager for Union Bank’s HOA division.

Ms. Young is committed to working with her team to provide clients with exceptional customer service and banking expertise combined with access to innovative and customized product and technology solutions designed for the community management and homeowner association industry.

Ms. Young is an active member of the Community Associations Institute (CAI), the California Association of Community Managers (CACM), and the Educational Community for Homeowners (ECHO). She has served as a board member of the BayCen Chapter of CAI and previously served on several committees as well as chairperson of the chapter’s golf committee for many years.

Ms. Young received her Bachelor of Arts degree from the University of California, Davis, and resides with her family in the San Francisco Bay Area.

About Us

Western Alliance Bank

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Katherine Young serves as managing director of HOA banking for Western Alliance Bank.

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Katherine Young